Refund policy
Returns
Eligibility:
Defective or Damaged Products: If you receive a product that is defective or damaged, please contact us within 7 days of receipt to arrange a replacement or refund.
Non-Returnable Items:
Due to the nature of our products, items cannot be returned due to hygiene reasons unless defective or damaged.
Custom or personalized products are non-returnable unless defective or damaged.
Sale Items:
Items purchased on sale or with a discount are final sale and cannot be returned or exchanged unless defective or damaged.
Shipping:
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong or defective item)